When I sell an item, at the first opportunity I send the Buyer an Invoice and an e-mail thanking them for their custom together with a time the item will be posted, when its actually in the post I advise the buyer of this and leave positive feedback,(and ask for return feedback when they have received the goods and are satisfied)for as a buyer once you have paid you have conducted yourself in a business like manner, so why not leave the feedback then.
I have sold over 900 items on e-bay and received 3 Negative feedbacks, one relating to postage charges which are clearly quoted on the listing and two from people whom I refused to deal with
a Spanish buyer purchased two items then e-mailed me demanding I post both together and reduce the p+p by 50%, I told him this was not possible (as it actually put it into a weight catagory which would have doubled the cost of sending the items seperately), he continued his threatened blackmail of negative feedback so I told him where to go and refused to sell him the items - YET e-bay allowed him to send me Negative feedback.
a uk buyer bought a Winder (value 15-30) for 5.00 plus quoted p + p 5.00, then demanded to know why my p + p charges were more than the postage on the package, tried to explain that the goods don`t parcel themselves, don`t deliver themselves to the PO, don`t have to queue at the PO with time spent etc, my p + p charges are reasonable, on some I actually get more that my outlay, on others I am actually out of pocket, either way my p + p Costs are clearly stated on the Listing, if you don`t like them then don`t bid its a simple as that.
THE BEST YET - is one of those idiots who bids then not only doesn`t pay but refuses to acknowledge an e-mails sent them, after 10 days of sending invoices and e-mails receiving no response I reported him to E-Bay, opening a Dispute File, I then contacted then next highest bidder told him the story and the goods were sold and paid for with 30 minutes, I also left the idiot negative feedback to go along with the other eight examples of him doing similar, ie bidding then not paying, he responds to E-Bay stating he had sent me a cheque, but where did he get my address from? and I hadn`t sent him the goods = a load of total rowlocks. He then is allowed to leave me negative Feedback lying stating he had sent Postal Orders and never received the goods, E-Bay have the proof that this person is a liar and habitual bidder/non-payer YET they will do nothing about it unless I sign a Declaration witnessed by a Solicitor (goods were 13), as I have not the time or money to waste doing this I think E-Bay are failing the honest E-Bayers by not preventing such unwarranted negative feedback.
I NOW HAVE ANOTHER SITUATION OF A NON-PAYING BIDDER, if I do not leave him Negative Feedback I am doing the rest of the honest E-Bayers a dis-service, if I leave him Negative Feedback there is nothing to prevent him retalliating with similar Negative Feedback and nothing to stop him lying when doing so.
E-BAY ARE FAILING THE HONEST E-BAYERS BY NOT CONTROLLING PROVEN LYING FEEDBACK.
I have no negatives regarding any of the items I have sold, I have had a couple of buyers who were not satisfied but they were refunded in full incl p+p and the goods sold on to others who were satisfied.
Those of you on the receiving end of bidders who don`t complete the sale should do as I did and complain to E-Bay, my protests did not result in the false feedback being removed but if enough of us pester them, they might do something about it in the future.
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